Activity Logs for Bookings
The Activity tab in each booking provides a complete timeline of events and notes. This log helps teams keep track of conversations, updates, and system changes in one central place, ensuring full visibility throughout the booking lifecycle.
Overview
The Activity tab in each booking provides a complete timeline of events and notes. This log helps teams keep track of conversations, updates, and system changes in one central place, ensuring full visibility throughout the booking lifecycle.
Purpose
Activity Logs are designed to:
- Centralize updates → All booking-related events and team notes are recorded in one timeline.
- Clarify context → Manual notes are clearly distinguished from automated system updates.
- Preserve history → Every change is stored for future reference, reducing the need to search external tools or messages.
What appears in the Activity Log
System updates
Shelf automatically records major booking events, including:
- Status changes (e.g. Booked, In Progress, Closed)
- Schedule and description edits
- Asset or kit additions and removals
- Partial and complete check-ins
Team notes
Users can add their own entries:
- Compose notes in Markdown with live previews
- Edit or remove your own notes at any time
- Clear attribution shows who added the note and when
Formatting and readability
Activity Logs use Markdoc components to make notes and updates easier to read and interact with. Features include:
- Localized timestamps
- Status badges
- Asset and kit popovers
- Expandable descriptions
- Consistent deep links to related records
Technical details
Activity Logs are powered by the BookingNote data model and lightweight asset/kit APIs. This ensures the feed is performant, scoped to each organization, and scales reliably with usage.
Example use cases
- Tracking which assets were returned during a Partial Check-in
- Reviewing when a booking’s schedule or description was updated
- Keeping a record of team communication tied directly to the booking
- Auditing asset movements across the lifecycle of a booking
How to access
Open any booking in Shelf and select the Activity tab. All system updates and team notes will appear in chronological order.
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