Working Hours: Set Operating Schedules for Your Workspace

Why Working Hours Matters

The Problem It Solves

Without operational hour controls, users could reserve equipment during non-operational times -- such as 2 AM pickups when facilities open at 9 AM, weekend requests for weekday-only operations, or after-hours returns when staff is unavailable.

Systematic Scheduling Control

Working Hours provides automatic validation respecting actual operational capacity, reducing confusion and eliminating impossible booking scenarios.

Setting Up Working Hours

Step 1: Enable Working Hours

1. Navigate to Settings in your workspace
2. Select Working Hours from the sidebar
3. Toggle "Enable working hours" to activate the feature
4. Working hours enforcement begins immediately for your workspace

Step 2: Configure Weekly Schedule

1. Set operational hours for each day of the week
2. Use dropdown menus to select:
   • Start time (e.g., 9:00 AM)
   • End time (e.g., 5:00 PM)
3. Toggle individual days on/off as needed
4. Disabled days are treated as non-operational

Step 3: Save Your Schedule

1. Review your weekly schedule configuration
2. Click "Save Schedule" to apply settings
3. Working hours become active and validate all new booking requests

Managing Date Overrides

When You Need Overrides

Date overrides modify standard schedules for specific dates:

• Holiday closures (Christmas, New Year's, etc.)
• Maintenance days (equipment servicing, facility upgrades)
• Extended hours (special events, extended operations)
• Training days (staff development, system maintenance)

Creating Date Overrides

1. In Working Hours settings, locate "Date overrides"
2. Click "Add override" to create a new exception
3. Configure the override:
   • Date: Select the specific date for the override
   • Status: Choose "Open" (with custom hours) or "Closed" (no bookings)
   • Operating Hours: Set custom start/end times if status is "Open"
   • Reason: Add a description (e.g., "Holiday Closure", "Staff Training")
4. Click "Create Override" to save

Managing Existing Overrides

• View all configured overrides in the "Upcoming Schedule Changes" section
• Edit or delete overrides by clicking on them in the list
• Overrides automatically appear in booking interfaces to inform users

How Working Hours Affects Bookings

Automatic Validation

• All booking start and end times are validated against working hours
• Users cannot select times outside operational windows
• Booking interface shows available time slots based on your schedule

User Experience

• Users see working hours displayed when creating bookings
• Unavailable time slots are automatically disabled
• Clear messaging explains operational schedule limitations

Booking Conflicts

• Bookings spanning multiple days respect working hours for each day
• Weekend bookings allowed only if weekends configured as operational
• Holiday overrides take precedence over weekly schedules

Viewing Your Working Schedule

Working Hours Schedule Display

Access a complete view of your operational schedule:

1. Click "View full working schedule" from any booking page
2. Review your weekly schedule at a glance
3. See upcoming schedule changes for the next 30 days
4. Understand how working hours affect booking availability

Related Features

User Management

• Learn about User Types and Roles

Booking Management

• Introduction to Bookings

Getting Help

Need assistance with Working Hours?

• Contact support team through the help widget
• Check the complete booking management guide

Note: Working Hours is available for all Team plan workspaces.