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Product Update

Feedback You Send Now Comes Back to You by Email

When you send an issue or idea through Questions/Feedback, Shelf now emails you a copy of what you wrote, and replying to it reaches our support team.

When you send feedback through Questions/Feedback in the sidebar, or with Report this issue from an error screen, you now get a short thank-you email with a copy of what you sent: whether it was an issue or an idea, your message, and the link to your screenshot if you attached one. That gives you a record of what you reported. If you want to add something, reply to that email and it reaches our support team.

The copy contains only what you wrote. The technical details we collect to reproduce a problem, such as the page you were on and your app version, stay with our team.

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